Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Selah & Co. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1-3 business days after payment is successfully received.

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, promotions, or holidays, processing times may be extended.

Shipping Times

Estimated shipping times are within 8-10 business days

Please note that delivery times may vary depending on the destination country, customs processing, carrier operations, and local conditions. More specific shipping estimates may be provided at checkout or updated based on your location.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier disruptions

  • Public holidays

  • High shipping volumes

  • Incorrect shipping information provided by the customer

Selah & Co. is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 72 hours for tracking updates to appear after receiving your tracking number.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered at checkout, please contact us immediately at contact.selahandco@gmail.com.

We cannot guarantee modifications once an order has entered processing.

Lost, Stolen, or Missing Packages

If your package appears lost or has not arrived within the estimated delivery window, please contact us.

If tracking shows the package as delivered, Selah & Co. is not responsible for packages that are lost, stolen, misplaced, or delivered to the address provided by the customer.

Customers are encouraged to contact the shipping carrier directly for assistance in such cases.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping fees unless otherwise stated.

Shipping Restrictions

We reserve the right to limit, refuse, or cancel shipments to certain countries, regions, or addresses where shipping services are unavailable or restricted.

Order Status Questions

For any questions regarding your order or shipment, please contact:

Email: contact.selahandco@gmail.com

We will do our best to assist you as quickly as possible.